Privacy Policy
At Trendy Living Decor, we want you to be satisfied with your purchase. This Returns and Refunds Policy explains how returns, exchanges, and refunds are handled.
1. Returns Eligibility
You may request a return if:
- The item is defective, damaged, or incorrect
- The request is made within 7 days of delivery
- The item is unused, in original packaging, and in resellable condition
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items not caused by us
- Customized or personalized décor items
- Items returned after the return period
3. Return Process
To initiate a return:
- Email us at [email protected]
- Provide your order number, product details, and reason for return
- Attach photos if the item is damaged or incorrect
Once approved, we will provide return instructions.
4. Refunds
- Refunds are processed within 5–10 business days after receiving and inspecting the returned item
- Refunds are issued to the original payment method
- Shipping charges are non-refundable unless the return is due to our error
5. Exchanges
We replace items only if they are:
- Defective
- Damaged
- Incorrectly shipped
6. Return Shipping
- Customers are responsible for return shipping costs unless the issue is our fault
- We recommend using a trackable shipping service
7. Order Cancellations
- Orders can be canceled within 24 hours of purchase
- After this period, cancellation may not be possible if the order has been processed or shipped
8. Late or Missing Refunds
If you have not received your refund:
- Check your bank account
- Contact your payment provider
- If the issue persists, email us at [email protected]
9. Contact Us
For any returns or refund inquiries:
Trendy Living Decor
Email: [email protected]